Crate and Barrel Return Policy: Everything You Need to Know
If you’re a Crate and Barrel customer, you may have questions about the store’s return policy. It can be confusing to figure out what items can be returned, how long you have to return them, and whether you can get a full refund or just an exchange.
In this article, we’ll take a detailed look at the Crate and Barrel return policy, including registry returns, Canadian returns, and policies for specific products like sofas and mattresses. We’ll also cover some frequently asked questions about Crate and Barrel returns.
What is the Crate and Barrel Return Policy?
The Crate and Barrel return policy allows customers to return most items within 90 days of purchase for a refund or exchange. However, some items are non-returnable, including final sale items and items that have been customized or personalized. All returns must be in new or unused condition and include all original packaging and accessories.
If you’re returning an item to a Crate and Barrel store, you can bring it in with your receipt or packing slip, or you can provide the order number if you made the purchase online. If you don’t have a receipt or order number, you may still be able to return the item for store credit, but the return will be subject to management approval.
If you’re returning an item by mail, you’ll need to follow the instructions on the packing slip or contact Crate and Barrel customer service for assistance. You’ll be responsible for paying the return shipping costs unless the item arrived damaged or defective.
You can check other Store return policies:- Louis Vuitton, Dollar General, Revolve, Lucy in the sky, Spirit Halloween, West Elm,Target, Cat and Jack, Costco Mattress, Kohl’s, Macy’s etc.
Crate and Barrel Registry Returns
If you received a gift from a Crate and Barrel registry and need to return it, you can do so within 90 days of the registry purchase date. You’ll need to bring the gift receipt to a Crate and Barrel store to receive a refund or exchange. If you don’t have a gift receipt, you may be able to exchange the item for store credit, but the return will be subject to management approval.
If you received a gift card from a Crate and Barrel registry and want to return it, you can do so for a full refund within 90 days of the registry purchase date. You’ll need to return the gift card to a Crate and Barrel store with the original receipt or packing slip.
Crate and Barrel Non returnable items
Items You Cannot Return
The following items cannot be exchanged or returned. The costs of shipping and handling are not refundable. There may be more limitations.
- Items without a purchase receipt
- bought items from final sales.
- Items that have been used or have sustained typical wear and tear
- living plants
- Made to Order / Special Order Couches and rugs
- Products with personalization and monograms
- floor samples in stores
- Any cut-yardage or unique furniture requests
Crate and Barrel Canada Return Policy
The Crate and Barrel return policy in Canada is similar to the policy in the United States. Canadian customers can return most items within 90 days of purchase for a refund or exchange, but some items are non-returnable. All returns must be in new or unused condition and include all original packaging and accessories.
If you’re returning an item to a Crate and Barrel store in Canada, you’ll need to bring your receipt or packing slip. If you made the purchase online, you can provide the order number instead. If you don’t have a receipt, you may still be able to return the item for store credit, but the return will be subject to management approval.
If you’re returning an item by mail, you’ll need to follow the instructions on the packing slip or contact Crate and Barrel customer service for assistance. You’ll be responsible for paying the return shipping costs unless the item arrived damaged or defective.
Crate and Barrel Return Policy Reddit
If you’re looking for information about the Crate and Barrel return policy on Reddit, you’ll find a range of opinions and experiences from other customers. Some people have had positive experiences with Crate and Barrel returns, while others have had issues with returns being denied or refunds taking a long time to process.
One thing to keep in mind when reading Reddit posts about Crate and Barrel returns is that everyone’s experience is different. Just because one person had a bad experience doesn’t mean you will too. If you have questions or concerns about a Crate and Barrel return, it’s best to contact Crate and Barrel customer service directly for assistance.
Crate and Barrel Return Policy After 90 Days
The Crate and Barrel return policy allows for returns within 90 days of purchase, but what happens if you need to return an item after that time? Unfortunately, Crate and Barrel will not accept returns or exchanges after the 90-day window has passed.
If you purchased an item more than 90 days ago and it is defective, you may be able to contact the manufacturer for assistance. However, this will vary depending on the specific product and manufacturer.
Crate and Barrel Gift Card Return Policy
If you need to return a Crate and Barrel gift card, you can do so for a full refund within 90 days of purchase. You’ll need to return the gift card to a Crate and Barrel store with the original receipt or packing slip.
If you received a Crate and Barrel gift card as a gift and want to return it, you may be able to exchange it for store credit. However, the return will be subject to management approval and you may not receive the full value of the gift card.
Crate and Barrel Singapore Return Policy
The Crate and Barrel return policy in Singapore is similar to the policy in the United States and Canada. Customers can return most items within 90 days of purchase for a refund or exchange, but some items are non-returnable. All returns must be in new or unused condition and include all original packaging and accessories.
If you’re returning an item to a Crate and Barrel store in Singapore, you’ll need to bring your receipt or packing slip. If you made the purchase online, you can provide the order number instead. If you don’t have a receipt, you may still be able to return the item for store credit, but the return will be subject to management approval.
Crate and Barrel Refund Policy
The Crate and Barrel refund policy allows for refunds on most items within 90 days of purchase. Refunds will be issued in the original form of payment, unless you paid with a gift card. In that case, you’ll receive a store credit for the refunded amount.
If you’re returning an item by mail, it may take up to 10 business days for Crate and Barrel to process your return and issue a refund. If you’re returning an item to a store, you’ll receive your refund immediately.
Crate and Barrel Exchange Policy
The Crate and Barrel exchange policy allows customers to exchange most items within 90 days of purchase. Exchanges can be made for the same item in a different color or size, or for a different item of equal or lesser value. If the new item is of greater value, you’ll need to pay the difference.
Can You Return to Crate and Barrel Without a Receipt?
If you don’t have a receipt or packing slip, you may still be able to return an item to Crate and Barrel for store credit. However, the return will be subject to management approval and you may not receive the full value of the item.
Crate and Barrel No Receipt Return Policy
If you don’t have a receipt for your Crate and Barrel purchase, you may still be able to return the item for store credit. However, the return will be subject to management approval and you may not receive the full value of the item.
Crate and Barrel Sofa Return Policy
Crate and Barrel allows for returns on most sofas within 90 days of purchase. However, the sofa must be in new or unused condition and include all original packaging and accessories. If the sofa is customized or personalized, it may not be returnable.
If you need to return a sofa to Crate and Barrel, you’ll need to contact customer service to arrange for pickup or delivery. You’ll be responsible for paying the return shipping costs unless the sofa arrived damaged or defective.
Crate and Barrel Mattress Return Policy
Crate and Barrel allows for returns on most mattresses within 90 days of purchase. However, the mattress must be in new or unused condition and include all original packaging and accessories. Mattresses that have been opened or used may not be returnable.
If you need to return a mattress to Crate and Barrel, you’ll need to contact customer service to arrange for pickup or delivery. You’ll be responsible for paying the return shipping costs unless the mattress arrived damaged or defective.
Crate and Barrel Return Policy Clearance
Crate and Barrel clearance items are final sale and cannot be returned or exchanged. This includes items that are marked as final sale, as well as items that are discounted or sold as-is.
Crate and Barrel Return Policy Online
If you made a purchase on the Crate and Barrel website, you can return the item by mail or to a Crate and Barrel store. To return an item by mail, you’ll need to follow the instructions on the packing slip that came with your order. You’ll be responsible for paying the return shipping costs unless the item arrived damaged or defective.
If you’re returning an item to a store, you’ll need to bring your receipt or packing slip. If you don’t have a receipt, you may still be able to return the item for store credit, but the return will be subject to management approval.
Crate and Barrel Customer Service
If you have any questions or concerns about the Crate and Barrel return policy, you can contact customer service for assistance. The customer service team can help you with returns, exchanges, refunds, and any other issues you may have.
You can contact Crate and Barrel customer service by phone at 1-800-967-6696, or by email at customerservice@crateandbarrel.com. You can also reach out to them through social media, including Facebook and Twitter.
Crate and Barrel Final Sale
As mentioned above, Crate and Barrel clearance items are final sale and cannot be returned or exchanged. Additionally, some items that are marked as final sale may not be returnable or exchangeable. It’s important to carefully read the product description and return policy before making a final sale purchase.
Conclusion
The Crate and Barrel return policy allows for returns and exchanges within 90 days of purchase for most items. However, there are some exceptions, such as clearance items and customized or personalized items, that may not be returnable. If you need to return an item, you can do so by mail or in-store, and you’ll generally receive a refund in the original form of payment. If you have any questions or concerns, don’t hesitate to contact Crate and Barrel customer service for assistance.